FAQ & Care | Boba By Me

FAQ &

Care

How do I store my Fruit Powder?

Store in a cool, dry place. Reseal once opened.
How do I store my Fruit Powder?

Store in a cool, dry place. Reseal once opened.
How do I store my Tapioca Pearls?

Once opened, seal and freeze. Tapioca Pearls can be cooked from frozen. Loosen and separate each pearl when cooking from frozen.
How do I store my Tapioca Pearls?

Once opened, seal and freeze. Tapioca Pearls can be cooked from frozen. Loosen and separate each pearl when cooking from frozen.
How long is the shelf life?

Best Before dates are printed on every label. General shelf-life: Fruit Powder: 1 year Tapioca Pearls: 1 year when frozen
How long is the shelf life?

Best Before dates are printed on every label. General shelf-life: Fruit Powder: 1 year Tapioca Pearls: 1 year when frozen
How can I ensure the Bubble Tea is consumed at its best quality?

Prepare only the serving of Tapioca Pearls and Fruit Powder that will be immediately consumed. It is not recommended to refrigerate the Bubble Tea as the consistency of pearls is only kept for 3-6 hours, before it becomes chewy. Always seal the products after use and keep away from direct sunlight. Fruit Powders should be stored in a dry, cool place. You may use a vacuum sealer for the Tapioca Pearls and keep it frozen.
How can I ensure the Bubble Tea is consumed at its best quality?

Prepare only the serving of Tapioca Pearls and Fruit Powder that will be immediately consumed. It is not recommended to refrigerate the Bubble Tea as the consistency of pearls is only kept for 3-6 hours, before it becomes chewy. Always seal the products after use and keep away from direct sunlight. Fruit Powders should be stored in a dry, cool place. You may use a vacuum sealer for the Tapioca Pearls and keep it frozen.
Where do your products come from?

Authentic Taiwanese Bubble Tea made from premium quality ingredients sourced in New Zealand.
Where do your products come from?

Authentic Taiwanese Bubble Tea made from premium quality ingredients sourced in New Zealand.
Is your Bubble Tea vegan?

Please carefully check the ingredients behind the product or check the ingredients list under Recipes. You may use your own milk to substitute the Milk Creamer. We will also be releasing fruit tea, which is completely vegan.
Is your Bubble Tea vegan?

Please carefully check the ingredients behind the product or check the ingredients list under Recipes. You may use your own milk to substitute the Milk Creamer. We will also be releasing fruit tea, which is completely vegan.
Are your products gluten-free?

Yes, all our flavoured powders and tapioca pearls are gluten-free.
Are your products gluten-free?

Yes, all our flavoured powders and tapioca pearls are gluten-free.
Can I adjust my own sweetness level?

Yes! You can control your own sugar intake. You may choose to ignore the (optional) added brown sugar.
Can I adjust my own sweetness level?

Yes! You can control your own sugar intake. You may choose to ignore the (optional) added brown sugar.
How do I collaborate with you? Do you offer wholesale?

We'd love to hear from you! Please email: Boba.by.me@gmail.com to discuss further!
How do I collaborate with you? Do you offer wholesale?

We'd love to hear from you! Please email: Boba.by.me@gmail.com to discuss further!
Is your packaging sustainable and eco-friendly?

We care about our beautiful Mother Earth. We are actively striving to make ethical choices: Packaging box: Recyclable cardboard Tissue paper: FSC certified, acid free paper, soy-based Inks Drinking straw: FSC certified paper, carbon neutral and compostable Food Pouch: Recyclable Shipping box: Recyclable cardboard
Is your packaging sustainable and eco-friendly?

We care about our beautiful Mother Earth. We are actively striving to make ethical choices: Packaging box: Recyclable cardboard Tissue paper: FSC certified, acid free paper, soy-based Inks Drinking straw: FSC certified paper, carbon neutral and compostable Food Pouch: Recyclable Shipping box: Recyclable cardboard
How is your bubble tea manufactured and packed?

Our suppliers manufacture the products in high-quality product development standards and assessments by professional Food Technologists, backed with a certified Food Control Plan Facility. The products are packed using an Automatic Powder Filling Machine, which adopts microcomputer-controlled optical technology for accurate, fast dispensing of powder and tea in their set weights controlled by an infrared sensor. It is then heat sealed to lock in freshness.
How is your bubble tea manufactured and packed?

Our suppliers manufacture the products in high-quality product development standards and assessments by professional Food Technologists, backed with a certified Food Control Plan Facility. The products are packed using an Automatic Powder Filling Machine, which adopts microcomputer-controlled optical technology for accurate, fast dispensing of powder and tea in their set weights controlled by an infrared sensor. It is then heat sealed to lock in freshness.
What compliance certifications do you have?

- Ministry of Primary Industries: Registered Food Importer - New Zealand Certificate in Hospitality + Food Safety & Hygiene Control - HACCP Training
What compliance certifications do you have?

- Ministry of Primary Industries: Registered Food Importer - New Zealand Certificate in Hospitality + Food Safety & Hygiene Control - HACCP Training